Tuesday, January 19, 2010

So this is the second time that I have seen this article and I thought that it was worthy of a blog. It is about a "revolutionary" new system this is saposedly going to "change the food service industry". It is called the T_RECS system. It stands for Radio-Electronic Calling System. It allows the patrons to page the wait staff from their tables. This is a system that has been popularized in Europe over the past few years and it is something that I'm sure lots of people have heard of. I personally do not like this system for a fine dining establishment. For a place like TGI Fridays it would make sense but not in an upscale restaurant. In a nice place your not just paying for the food but the service too and at that level the wait staff should know when it is acceptable to approach a tale. The guest should not have to even think about the service. Also if the waiter is good then he will be compensated accordingly by the tip. How is it fair for you to tip if your the one telling the server when to come to the table. Sapose that a server has more than one table and they both ring at the same time, which one do they go to first? I think that some of these new technologies are taking away from the dining experience and there should be a personal limit as to what is acceptable.

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